At Idolistic, we are committed to delivering your sacred idols with care and efficiency. Please read our shipping policy to understand how and when you can expect your order.
1. Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays. In case of high order volume, processing may take an additional 1–2 days. We will notify you via email of any delays.
2. Shipping Methods and Delivery Time
We offer reliable shipping through our trusted courier partners:
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Standard Shipping: 4–7 business days
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Express Shipping: 2–4 business days (subject to availability)
Delivery timelines may vary based on your location, local customs regulations, and unforeseen circumstances such as weather conditions or logistical delays.
3. Shipping Charges
Shipping charges are calculated at checkout and vary depending on the weight of the package and the destination. For orders above a specified value (if applicable), we may offer free shipping within India.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier’s website.
5. International Shipping
Currently, we ship only within India. For international orders or bulk inquiries, please contact us directly at support@theidolistic.com.
6. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist you in resolving the issue by coordinating with the courier partner.
7. Contact Us
For any questions related to shipping, feel free to reach out to our support team at:
📧 Email: support@theidolistic.com
📞 Phone: +(91)9460-005-101